Browser Hard Refresh

If you have been told by Lightbug to perform a hard refresh, this guide will help you understand what it is, why it's necessary, and how to do it across different browsers and operating systems.

Browser Detection

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Quick Reference Table

Browser	Windows/Linux	macOS
Chrome	Ctrl + Shift + R	⌘ + Shift + R
Firefox	Ctrl + Shift + R	⌘ + Shift + R
Safari	N/A	⌘ + Option + R
Microsoft Edge	Ctrl + Shift + R	⌘ + Shift + R
Opera	Ctrl + Shift + R	⌘ + Shift + R

What is a Hard Refresh?

A hard refresh forces your browser to reload a page and all its resources (CSS, JavaScript, images) from the server, bypassing the local cache. This is useful when:

• The page appears outdated or shows old data
• New features or updates aren't visible
• The page layout appears broken
• You're troubleshooting display issues

Instructions by Browser and Operating System

Google Chrome

Windows & Linux

• Keyboard shortcut: Ctrl + Shift + R
• Alternative: Ctrl + F5
• Menu method:
  1. Right-click the refresh button
  2. Select "Hard Reload"

macOS

• Keyboard shortcut: ⌘ + Shift + R
• Menu method:
  1. Right-click the refresh button
  2. Select "Hard Reload"

Mozilla Firefox

Windows & Linux

• Keyboard shortcut: Ctrl + Shift + R
• Alternative: Ctrl + F5
• Menu method:
  1. Hold Shift and click the refresh button

macOS

• Keyboard shortcut: ⌘ + Shift + R
• Menu method:
  1. Hold Shift and click the refresh button

Safari

macOS

• Keyboard shortcut: ⌘ + Option + R
• Menu method:
  1. Go to Develop menu → Empty Caches
  2. Then refresh normally with ⌘ + R

Enable Developer Menu

If you don't see the Develop menu:

1. Go to Safari → Preferences
2. Click Advanced tab
3. Check "Show Develop menu in menu bar"

iOS (iPhone/iPad)

• Pull to refresh: Pull down on the page
• Settings method:
  1. Go to Settings → Safari
  2. Tap "Clear History and Website Data"
  3. Return to Safari and reload the page

Microsoft Edge

Windows

• Keyboard shortcut: Ctrl + Shift + R
• Alternative: Ctrl + F5
• Menu method:
  1. Press F12 to open Developer Tools
  2. Right-click the refresh button
  3. Select "Hard refresh"

macOS

• Keyboard shortcut: ⌘ + Shift + R
• Menu method:
  1. Right-click the refresh button
  2. Select "Hard refresh"

Opera

Windows & Linux

• Keyboard shortcut: Ctrl + Shift + R
• Alternative: Ctrl + F5

macOS

• Keyboard shortcut: ⌘ + Shift + R