Account
How can I add multiple Lightbug devices to my account?
There is no limit to the number of trackers you can have associated to a single account.
You can always add a new device in the Lightbug portal, on the account page by following the documented instructions.
Can multiple accounts track a single tracker?
It may be that you use your Lightbug GPS tracker for tracking a vehicle, and there are multiple users of the vehicle that all want to monitor it.
If you contact us we can share trackers between accounts, so that multiple users can track the same device.
Can I change the email address of my account?
If you need to change your email address after creating your Lightbug account, you need to contact our support team and we will change it for you.
It is not possible for you to update this information on the any of our portals.